The Law Office of Caroline E. Sapp (the “Law Firm,” “we,” “us,” or “our”) is committed to safeguarding the privacy of visitors to our website, including contacts for our clients and prospective clients, contacts for suppliers of goods and services to the Law Firm, and any other entities or individuals where our Law Firm possess personal information.  

This statement (the Privacy Policy) below establishes our Law Firm’s principles governing our use of any personal information that we may obtain about you, including how the Law Firm collects, uses, and/or otherwise processes personal information about you, including rights as that you have in relation to our processing of your information. In this Privacy Policy, your “personal information” means information that allows you to be identified or recognized. This Privacy Policy applicable to any of your information collected on the Law Firm’s website, www.carolinesapplaw.com.

COLLECTION OF INFORMATION

The Law Firm may collect personal information from you in the course of business, including through your use of the Website, when you contact the Law Firm or request information from us, if we receive services from you, or if we provide services to you. If you choose not to provide such information, you may not be permitted to access certain Firm Website features, content, or services.

• Your Contact Information: examples may include your email address, phone number, social media information, such as account name.
• Financial Information: examples may include invoicing information, your bank account information.
• Regulatory and Legal Compliance Data:  examples may include requests for regulatory and/or legal compliance data for purposes such as anti-money laundering, market abuse regulations requirements, or as part of the Law Firm’s information collection process, which may include passport or other identification data, date of birth, home address, and other due diligence data.
• Identification data: examples may include your name, address, title, job title, and  gender.
• Additional Service Information or Data: examples may include your personal information relevant to receipt of services, client feedback, customer or vendor information, in relation to any of your employees.
• Cookie and Your Personal Device Information or Data: examples may include your IP address, the URLs of any pages or websites you visit, data on your visit to the Law Firm’s website, IP address, the URLs of the websites and pages you visit, including the times and dates of such visits, information about the computer hardware and software you use, device identifier, location and time zone setting, even when you are not logged in. In addition, the Law Firm may insert “cookies” on your computer to recognize you on return visits to enable the Law Firm to enhance your browsing experience, as well as to collect additional information about you. As further described below, you may adjust your browser settings or use other means to prevent cookies from being placed on your computer but utilizing this option could result in a less personalized experience while browsing and reduced functionality. The Law Firm may supplement the data you provide to the Law Firm with information that the Law Firm obtains and/or receives from another source, such as the Law Firm’s personnel, client, attorneys, professional advisers, and agents of the Firm, as well as publicly available sources and third parties with whom the Law Firm interacts.

COOKIES

The  Law Firm’s website may implement web beacons, log files, certain tags, and/or other similar tracking technologies from third parties (cookies) when you visit the Law Firm’s website. Cookies are text files containing small amounts of data, which may be downloaded to your device after you visit a website. Cookies enable the Law Firm to analyze how to best  monitor and how users use the website, including website performance, in order to create quality user experience.  The Law Firm may also use cookies to provide social media features and/or personalize language settings. Additionally, cookies that may be used by the Law Firm and/or the Law Firm’s service providers may be used and/or placed with third parties, such as Google Analytics, described below. By using the Law Firm’s website, you are agreeing to the use of cookies as follows:

• In order to enable users to use and/or move around on the Law Firm’s website, cookies are essential for these purposes.
• Google Analytics allows the Law Firm to understand user engagement on the website, including collecting data and/or information anonymously and tools like Google Analytics collects this data and/or information and reports the Law Firm’s website trends, yet it does not identify individual users of the Law Firm’s website. These cookies store data/information like when the user accessed the website, whether the user had visited the website in the past, and what website referred the user to the Law Firm’s website.
• If you are a customer of Google Analytics, you can see multiple reports regarding user interaction with the website so that Google Analytics can improve the website and how people find it. Please note that different sets of cookies are used for each website, and users are not tracked across multiple sites. Customers of Google Analytics must notify users of their use of analytics software. Some website browsers indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis if you would like to disable this type of cookie. In addition to declining cookies, you can also install the Google Analytics Opt-out Add-on in your web browser, which prevents Google Analytics from collecting information about your website visits.
• Functionality cookies, which recall selections you choose, like your current location/region and language. Functionality cookies assist in making the visit more personal but are automatically deleted when you exit out of your web browser, or your session ends.
• If you wish to disable or block cookies, you can do so at any time when you select the options or preferences You can block or disable cookies on your device at any time by indicating this in the preferences or options menu in your web browser. Any cookies stored on your device can be deleted too. If you decide to disable, delete, or block cookies, it may limit your viewing ability on the Law Firm’s website pages. To opt out of Google’s cookie use, visit their Ad Setting page. To opt out of third-party vendor’s use of cookies, visit the Network Advertising Initiative out-of-page.

Retention of Your Information

The Law Firm only retains your personal data and/or information for as long as necessary as set out in the Privacy Policy and/or if required for a legal, regulatory, reporting, or accounting purposes. If you wish to opt out, the Law Firm will securely delete your personal information from mailing lists it may use.

Potential Use of Your Personal Information

The Law Firm may use your personal information as follows:

Provision of Legal Services: The Law Firm may use your personal information, which you voluntarily submit during the course of our engagement, like contact details, identification data, or additional service information/data that we may process in connection with the provision of services. If the Law Firm works for you, it may also include providing information to third parties, i.e. professional advisors or expert witnesses so that the Law Firm can most effectively represent your interests. This is necessary for the Law Firm to perform our contract with you.

Client and Vendor Relationships: Necessary to perform the Law Firm’s contract with you, the Law Firm may use your contact, financial, identification, or other service information, including for updating client records, management of vendor relationships, the processing of invoices.

Responding to Potential Client and/or Client Questions and Feedback: The Law Firm may use contact or identification information, and other service data to address potential client inquiries/feedback, which is necessary for the Law Firm to perform our contract with you. It may also be necessary for our legitimate interests to establish or maintain a relationship with you; it is also in your interest to receive a response from us when you contact us.

Law Firm Marketing: The Law Firm may use contact and identification information, as well as device and cookie data to communicate with you by way of alerts and posts to provide you with information about the Law Firm’s services that may be of interest to you. This processing is necessary for our legitimate interest to send you tailored marketing messages.

Website Improvement: The Law Firm may use device and cookie data for improving the Law Firm’s website, which is necessary to monitor and improve the Law Firm’s online presence and services, as well as necessary for the Law Firm’s legitimate service.

IT Systems and Processes Safety: The Law Firm may use contact, identification, and financial information, as well as device and cookie, device, and other service data, which is necessary for the Law Firm to perform its contract with you, including ensuring security and confidentiality of your data.

Legal or Regulatory Compliance: The Law Firm may use contact, identification, and financial data, as we all device and cookie data, to comply with regulatory or legal compliance data, including but not limited to anti-money laundering or fraud detection purposes, statutory returns and fulfillment of the Law Firm’s ethical obligations. Necessary for complying with legal requirements applicable to this Law Firm, this is necessary.

Sharing of Information: The Law Firm may share your personal information with the following: agents or advisers to provide you with local legal services, as required, as well as to administer the Law Firm’s relation and contract with you; law enforcement, government agency, or regulatory agency when requested in relation to any court order, subpoena, inquiry, or additional legal or regulatory procedures for compliance purposes; third-party vendors that may process your personal data on the Law Firm’s behalf or under instructions to perform services during the course of our business, like financial institutions, customer relationship databases, IT service provider, or additional cloud-based solutions, third-party companies providing us with business analytics and statistics to assist with our marketing campaigns. The Law Firm may contract with these types of vendors to ensure that they only process your personal information by the Law Firm’s written instructions, as well as confirm the confidentiality and security of your personal information by using appropriate technical and organizational measures for such processing; the Law Firm may also need to share your personal information to protect or establish the Firm’s legal rights, property, or safety, or the rights, property, or safety of others, or to defend against legal claims; the Law Firm may also share your personal information with any third party connected with business transfers; the Law Firm may share, or transfer, your personal information to a third party(ies) in regards to a merger, acquisition, reorganization, or transfer of assets of the Law Firm, so long as the party receiving the information agrees to treat your personal information in a manner consistent with this Privacy Policy.

The Law Firm is not responsible for the data procedures, policies, or linked website content. It is suggested that you personally check the security and/or privacy policy of each website you visit.

Transfers of Information: Your personal information may be transferred to or shared with selected service providers that the Law Firm may engage to host the Law Firm’s website.

CONTACT

If you have any questions or concerns about the Law Firm’s Privacy Policy, please contact the Law Firm at 931.246.4040.

SECURITY

The Law Firm endeavors to take reasonable steps to protect your personal information but cannot guarantee the security of any information or data you disclose online. Note that electronic communications, including emails, are not a secure medium, and therefore, should not be used to send sensitive or confidential information. If you provide information online, you accept the inherent security risks of providing information over the Internet and will not hold the Law Firm responsible for any breach of security.

NO ATTORNEY-CLIENT RELATIONSHIP

 When you send information to the Law Firm, it does not create an attorney-client relationship between you and the Law Firm, and it is not intended to. Any transmission of the Law Firm’s website and/or any communication with the Law Firm through the Internet or electronic communications does not create an attorney-client relationship between any recipients and the Law Firm.

CHANGE OR UPDATE TO PRIVACY POLICY

The Law Firm may intermittently change or update its Privacy Policy because our practices or services may change or changes may be required by applicable regulatory or legal requirements. The last update to the Privacy Policy is posted below. The Law Firm encourages you to review it occasionally so that you will be informed about how the Law Firm uses your personal information.

LAST UPDATED:   July 14, 2023